AI Expert in Zurich, Switzerland

Louis Henrich is an AI Expert based in Zurich, Switzerland, with over 20 years of experience in product, design, and technology. He helps companies and teams turn AI from hype into concrete, usable value — through grounded AI business strategy, AI-driven product design, and pragmatic AI adoption.

What an AI Expert actually does

An AI Expert helps an organization answer three questions: where does AI create real leverage, which tools and approaches fit, and how do teams adopt it without breaking what already works. In practice, that means:

• AI business strategy — AI readiness assessment, tool and platform evaluation, and a realistic AI roadmap (using frameworks like PESTEL and the AI Strategy Canvas).
• AI product design — bringing AI into discovery, research synthesis, prototyping, and delivery without losing human judgment.
• AI process automation — agentic workflows for marketing, lead generation, reporting, and internal operations.
• Team enablement — training product and design teams to work AI-first, pragmatically.

Why work with Louis

Louis has led design and product work for organizations including Immoscout24, Rabobank, Deutsche Telekom, BD Rowa, and Rakuten Kobo, and founded the UX Academy to train the next generation of product designers. His philosophy is augmentation, not automation for its own sake: freeing teams from repetitive work so they can focus on strategy, creativity, and human insight.

Based in Zurich, he works with companies across Switzerland and Europe, both on-site and remotely, in English and German.

Frequently asked questions

Need an AI Expert in Zurich?

Let's talk about where AI can create real value for your team. Explore the services, read more on the AI business strategy and design system pages, or get in touch.